Online Shopping FAQ
Answers to frequently asked questions about online shopping.
Ship Out Schedules
Orders are shipped no later than the following Tuesday or Friday. Expect to receive an order update via email which includes the LBC Express tracking number.
Expect extended delays based on delivery address due to COVID-19 quarantine measures. Please refer to the list below which is taken from LBC Express’s tracking page. Orders are shipped from South Luzon.
|From NORTH/SOUTH LUZON||No. of days.|
|to NAT’L CAPITAL REGION||5-8|
|to SOUTH LUZON||6-9|
|to NORTH LUZON||6-9|
|to PUERTO PRINCESA||11-14|
|to BICOL AREA||8-12|
For customers in remote areas please verify service availability with your nearest LBC Express branch.
Local Pickup Zones
Our products are available for pick up in the following local pick up zones:
- Bulacan Local Pickup Zone
Pick up location Sta. Maria, Bulacan.
- San Pedro, Laguna Local Pickup Zone
Pick up location Pacita Complex.
- Quezon Province Local Pickup Zone
Pick up location MJ Garden Hydroponics and Aquaponics Training Center, Gumaca, Quezon.
For orders using local pick up, we will contact you for additional instructions on how to pick up and pay for your orders at one of our local pick up locations.
Nationwide Shipping and Payment
We offer nationwide shipping via LBC’s Cash On Pick Up with a flat fee of ₱200.00.
Orders are shipped to and payments are collected at an LBC Express branch near you. Please refer to the explainer video below.
Should you need to return an item please get in touch with us.